Mental Health Support for Government of Alberta Public Service Employees
You Care for Others. We’re Here to Care for You.
Wayfound, in partnership with the Government of Alberta, is committed to supporting the mental well-being of our public service employees. As a Government of Alberta employee, you dedicate yourself to serving the public. At Wayfound, we’re dedicated to supporting you.
Confidential Support
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Individual & Couples Therapy
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Reslience Programs
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Psychological Assessments
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Confidential Support ~ Individual & Couples Therapy ~ Reslience Programs ~ Psychological Assessments ~
Help Starts Here
Our clinicians understand the unique challenges faced by public service professionals and specialize in helping professionals manage stress, compassion fatigue, trauma, and life’s general challenges — so you can stay healthy, resilient, and supported.
Reach out today — your wellbeing starts with one step.
All services are confidential.
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As a Government of Alberta employee, you dedicate yourself to serving the public. At Wayfound, we’re dedicated to supporting you.
Discover a range of therapeutic resources, counseling options, and expert guidance tailored to your unique needs. We have over 40 clinicians for you to choose from in our Calgary and Edmonton locations. Let us be your partner on the journey to mental wellness. Contact us today to book an appointment.
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Psycho-diagnostic assessments are comprehensive evaluations designed to clarify an individual's psychological functioning and identify potential mental health disorders. These assessments integrate multiple sources of information-including structured clinical interviews, standardized psychometric testing, behavioral observations, and collateral data-to provide a thorough understanding of the individual's emotional, cognitive, and personality functioning. All assessments are conducted by registered psychologists or supervised clinicians using current ethical and professional standards.
The results provide clients with objective, evidence-based insights to support informed decision-making and targeted intervention planning. Referrals can be made through Wayfound's online referral system (linked below) or by giving the office a call to set up a consultation.
Assessment Intake -
Acupuncture is a form of alternative medicine that involves puncturing the skin with thin needles. It is primarily used to treat pain. Chinese medicine doesn’t see a separation between mind and body, and emotional ailments are just as important to address as physical ailments; they often go hand-in-hand. Ear acupuncture helps us process life’s stresses and down-regulates the sympathetic nervous system allowing for a relief from the fight-or-flight state we often get stuck in.
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Operational Stress-Related Group Counselling is a structured, therapist-led program designed to support individuals who have been exposed to traumatic or high stress occupational environments, such as public safety personnel, military members, health care workers, or first responders. The group setting provides a safe and confidential space for participants to share experiences, normalize reactions, and develop effective coping strategies among peers who understand the unique demands of operational roles.
Sessions focus on education about operational stress injuries (OSI's), the impact of cumulative exposure to trauma, and the development of practical tools to enhance emotional regulation, resilience, and recovery. Group members are guided through discussions and evidence based interventions - such as Cognitive Behavioural Therapy (CBT), mindfulness, and peer support principals, to reduce isolation, improve functioning, and foster post traumatic growth.
The overarching goal of Operational Stress -related group counselling is to enhance psychological well-being, restore a sense of control, and strengthen the capacity of participants to maintain both personal and professional wellness in high-stress occupations.
Please email to book : goasupport@wayfound.ca
1-888-314-2646: after hours emergency (4pm to 8am and weekends)
403-850-6711: non-emergency
Meet Our Clinicians
Coverage Information
In addition to the services provided to you through Wayfound, you can access information on health benefits available to Alberta Public Service Employees, including benefit coverage for mental health support for family members, and the Telus Health EFAP program. Learn how to maximize your coverage and find resources to support your well-being on and off the job. You may also be eligible for workers compensation coverage, and we can help you navigate the process.
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Access your Alberta Blue Cross plan through the Member Online Access site. Click the link below for full instructions in six easy steps.
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All Government of Alberta employees have access to the Telus Health EFAP program at no cost. Click below for more information.
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Psychological injuries from traumatic event(s) at work
When you experience traumatic event(s) at work, this can result in a psychological injury or stress that can be personally devastating and require treatment to resolve. A claim for a psychological injury can be accepted when you develop a confirmed psychological injury after experiencing a traumatic event(s) at work. The psychologists at Wayfound can help you determine your eligibility for a claim.
What is a traumatic event?
A traumatic event at work is defined as direct personal experience of an event or directly witnessing an event that is:
· sudden/unexpected,
· frightening or shocking,
· having a specific time and place, and
· involves actual or threatened death or serious injury to oneself or others or threat to one’s physical integrity (i.e. assault).
Interpersonal relations between a worker and co-workers, management or customers may be traumatic when they result in behaviours that are aggressive, threatening or abusive and satisfy the overall definition as listed above.
How does WCB make a decision to accept a claim?
WCB accepts a confirmed psychological injury when it developed as a result of exposure to a traumatic event(s) at work.
A confirmed psychological or psychiatric injury is one that has been diagnosed by a physician, psychiatrist or psychologist as defined in the most recent version of the Diagnostic and Statistical Manual of Mental disorders (DSM). Wayfound psychologists will assess you for claim eligibility on your first visit and file a report directly with WCB if eligible.
What you can expect when your claim is submitted
When WCB receives information indicating you may have experienced stressors at work over time and you have a psychological injury, they may help you start treatment immediately (as needed).
In the meantime, they will confirm both the nature and source of the stressors and the psychological diagnosis. This is confirmed by Wayfound psychologists using the criteria established in the most current version of the Diagnostic and Statistical Manual of Mental Disorders (DSM).
To confirm coverage, they may need to gather additional information like medical assessments, interviews with other stakeholders, witness statements, and/or any additional relevant information to support work relatedness and clarify the diagnosis.
recovery.
What happens if my claim is not approved?
WCB may be able to offer help in other ways.
They will help you understand how you may qualify for help and what support is available to help you access treatment and achieve recovery.
Mental Health Resouces and Training
Mental Health Minute Library
Take a moment to explore our Mental Health Minute Library for quick tips and supportive strategies to help you and/or your crews stay grounded, focused, and connected throughout the demands of the job.
Stress Management Exercises
This section offers practical, on-the-go exercises designed to help you manage stress in real time, as well as maintain your overall well-being during the rigorous demands of your job.